FAQS

* BUTCH DIVA STRIVES FOR 100% CUSTOMER SATISFACTION. ALL SALES ARE FINAL. ONLINE STORE CREDIT ONLY. IN THE EVENT YOUR GARMENT NEEDS MINOR FIT ALTERATIONS, PLEASE DIRECT TO YOUR LOCAL TAILOR/CLEANERS IF OUTSIDE OF NYC.
IF YOU RESIDE IN THE NYC AREA, YOU MAY BOOK AN APPT TO COME TO THE BROOKLYN SHOWROOM FOR ALTERATIONS. EMAIL NFO@BUTCHDIVA.COM

IN THE EVENT A GARMENT IS DAMAGED OR POOR FIT, TERMS & CONDITIONS ARE OPEN TO REVIEW, HOWEVER WE STRIVE TO AVOID SUCH AN ISSUE.

* ALL MAJOR CREDIT CARDS ARE ACCEPTED. THIS SITE AND & ALL ORDER OF OPERATIONS ARE PROTECTED & SECURE.

* YOU ARE NOT REQUIRED TO HAVE A PAYPAL ACCOUNT TO MAKE PURCHASES, HOWEVER ALL PAYMENTS ARE ACCEPTED THROUGH THE SECURITY OF PAYPAL AND IT'S PROCEDURES.

* PLEASE ALLOW MIN 1 WEEK TO PROCESS YOUR ORDER + ADDITIONAL WEEK FOR SHIPPING. THERE MAY ALSO BE CHANCE PIECES ARE SHIPPED FASTER THAN EXPECTED IF ALREADY IN STOCK.

*IF AN ORDER NEEDS TO BE RUSHED, PLEASE CONTACT SHOPBUTCHDIVA@GMAIL.COM IMMEDIATELY FOLLOWING YOUR ORDER SO THAT IT CAN BE REVIEWED & QUICKER DELIVERY CAN BE ACCOMMODATED.

*GOODS ARE SHIPPED VIA STANDARD USPS Priority Mail FOR BOTH DOMESTIC AND INTERNATIONAL ORDERS.

*ORDER CONFIRMATIONS / RECEIPTS WILL COME FROM PAYPAL @ CHECKOUT.
FOR TRACKING # INQUIRIES & FOLLOW UPS CONTACT SHOPBUTCHDIVA@GMAIL.COM.

*OUR PRODUCT IS MADE WITH LUV DOMESTICALLY IN NEW YORK.